Speak up, have your say. All important, but before you do that, listen. Really listen. Then think. Listening is not a passive activity. Done well, it can have a significant impact on the other person. It’s half the conversation, more in fact. Without listening, it’s just two people talking at each other. Listening well lets the other person know that you are present, with them in that moment. Focusing on them, not anything else. Noticing someone, listening to them, hearing […]